Jennie Berry, who makes use of a wheelchair, needed to sit in the direction of the again of the Albastar aircraft, when often folks with disabilities sit nearer to the entrance.
When she wanted to make use of the bathroom, she was informed by the cabin crew that there wasn’t an aisle chair on the flight.
“As you all know – while you’ve gotta go, you’ve got gotta go – so fortunately as I’ve good higher physique energy I proceeded to tug myself down the aisle in the direction of the bathroom, while employees continued to serve drinks,” Berry wrote on Instagram.
“As soon as I reached the bathroom, employees informed me that ‘disabled folks ought to put on nappies on board’.”
Berry, who’s paralysed from the waist down, stated each flight she has been on beforehand had an aisle seat and compassionate employees.
“Life as a disabled particular person can typically be downright degrading and embarrassing and sadly, this was one of many occasions,” she stated.
“To be outright informed to my face that I ought to put on a nappy after I need not and that they’re proud of that coverage, made me really feel humiliated.”
Albastar has since posted an apology on Instagram.
“Our fundamental concern is the protection and luxury of all our passengers on every flight we function,” the assertion learn.
“We’re working to analyze the incident to make sure that this remoted incident doesn’t occur once more on any of our plane.”
Albastar is a Spanish airline which tends to fly between smaller airports in Europe.